Cookies Policy

This Cookies Policy explains how Winmate88 Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other website terms that apply to your use of our services. By continuing to browse or use the website, you acknowledge that cookies may be placed on your device as described below. Where required by law, we will ask for your consent before using non-essential cookies.

Winmate88 Casino operates under a licence issued by the Government of Curaçao (GC), which oversees fair play standards and secure financial transactions for players worldwide.

1. What cookies are

Cookies are small text files that a website may store on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website operate, improve performance, remember preferences and provide information about how visitors use its pages.

Some cookies are placed directly by Winmate88 Casino. Other cookies may be placed by service providers that support website functions, security, analytics, advertising or other approved activities. These providers may process information collected through cookies in accordance with their own privacy notices and the arrangements they have with us.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains may vary depending on its purpose and settings.

Similar technologies

We may also use technologies that work in a similar way to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless a separate distinction is needed.

2. How we use cookies

The cookies used on the website may serve different purposes. Some are essential for providing requested online functions, while others help us understand website activity or tailor content. The types and names of cookies may change as the website, services and technologies develop.

Strictly necessary cookies

These cookies are needed for core website operations. They may support account access, page navigation, session management, security controls, fraud prevention, responsible access checks and the proper functioning of forms or other requested features. Because the website may not work correctly without them, they generally cannot be disabled through the website preference tool.

Functional and preference cookies

Functional cookies allow the website to remember choices or settings, such as language, region, display preferences or other selections made during a visit. They can make the website easier to use and reduce the need to enter the same information repeatedly. If you reject these cookies, some preferences may not be saved.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. For example, they may provide information about pages viewed, links used, approximate visit duration, technical errors and general traffic patterns. We use this information to monitor performance, identify issues and improve the website and its content. Analytics information is generally considered in aggregate or combined form where possible.

Security and prevention cookies

Security-related cookies and similar technologies may help us detect unusual activity, protect accounts, prevent abuse, support identity or access controls and maintain the integrity of the website. These technologies can help identify repeated or automated activity and assist with investigating suspected misuse, fraud or other prohibited conduct.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand which content is relevant and show information that may be more suitable to a visitor's interests. We do not use cookies to remove your responsibility to gamble safely, and marketing activity does not change any eligibility, account, verification or responsible gambling requirements.

Maintain the security and reliability of the website.
Remember selected settings and improve usability.
Measure website performance and identify technical problems.
Understand general visitor behaviour and content engagement.
Support fraud prevention, access controls and compliance processes.
Evaluate communications, promotions or campaigns where appropriate and permitted.

3. Your choices and managing cookies

When you first visit the website, you may be shown a cookie banner or preference tool. This tool may allow you to accept or reject optional categories of cookies. Your choices may be saved for a period of time. If you clear your browser data, use a different browser or use another device, you may need to set your preferences again.

You can usually control cookies through your browser settings. Depending on your browser, you may be able to block all cookies, delete existing cookies, receive a warning before a cookie is stored or allow cookies only from selected websites. Browser controls differ, so you should consult the help or settings information provided by your browser.

Open your browser's privacy, security or settings menu.
Review the available cookie and site-data controls.
Choose whether to allow, block or delete cookies.
Close and reopen your browser if necessary for the changes to apply.
Review settings again when using a different device or browser.

Disabling or deleting cookies may affect the availability, security or performance of some website features. In particular, essential functions such as account access, session continuity, verification, game access or security controls may not operate as intended. Choosing not to receive optional cookies should not affect essential services, although certain personalised or analytical features may be unavailable.

Some third-party providers may offer their own tools for managing cookies or similar technologies. Any use of those tools is subject to the provider's terms and privacy information. We cannot guarantee that browser or third-party controls will prevent every technology from operating in every circumstance.

4. Information collected through cookies

Depending on the cookie and its purpose, information collected may include an online identifier, device or browser information, operating system, approximate location, pages visited, referral information, dates and times of access, website interactions, preferences and technical event information. Cookies may also be linked with account or session information where necessary for website operation, security or other lawful purposes.

Cookie information may be used alongside other information we hold about you. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy obligations. We apply reasonable measures to protect information against unauthorised access, loss, misuse, interference, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Service providers may process information on our behalf to provide hosting, security, analytics, technology, communications or other operational services. Some providers may handle information outside Australia. Where this occurs, we take steps that are appropriate to the circumstances and required by applicable privacy law.

We retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, to meet operational or legal requirements, resolve disputes, enforce terms, prevent misuse or protect our rights and the rights of others. Retention periods can vary according to the type of information and its purpose.

5. Updates, questions and responsible use

We may update this Cookies Policy from time to time to reflect changes in the website, technologies, services, legal requirements or the way cookies are used. The updated version will be made available on this page and may include a revised effective date where appropriate. You should review this policy periodically so that you remain informed about our current approach.

This policy does not create a contract between you and Winmate88 Casino beyond any rights or obligations that apply under our other terms or applicable law. If there is a conflict between this policy and a mandatory legal requirement, the legal requirement will apply to the extent of the conflict.

If you have questions about cookies, privacy or your choices, please use the contact or support options made available through the website. Do not include sensitive account passwords, payment information or identity documents in an enquiry unless you are specifically directed to use an approved secure process.

Cookies are only one part of how online services operate. If you choose to use gambling services, consider setting personal limits, taking breaks and using the responsible gambling tools available to you. Gambling should be treated as entertainment, not as a way to make money. If gambling is causing concern, seek independent support and consider restricting or stopping your play.